Managing files and storage

Content Snare allows you to view and manage the files that clients have uploaded to your requests. To do that, click the avatar in the upper-right corner and choose Manage Files from the drop-down menu: Once there, you will see all of your clients’ files along with these details: File name The request it originates from Request status Request owner Client name Client company File size File type The upload date A few more options are available if you click the dotted area on the right: View the request the file originates from Preview the file Download the file Delete the file (also available as a separate button next to the dotted area) Searching and filtering files It’s possible to find a file through the search box in the upper-right corner. Should you wish to filter through documents, you can do it based on three parameters: Request Status : Published, Draft, Complete, Archived : Published, Draft, Complete, Archived Request Owner Client Storage space management Each plan in Content Snare comes with a certain amount of storage space for all of your files as a collective. The plans and their corresponding limits are as follows: Basic : 20GB : 20GB Plus : 50GB : 50GB Pro : 100GB : 100GB Large : 200GB : 200GB Custom: Unlimited If you run out of storage, you will need to delete some files to free up space for new ones or upgrade to a higher plan. To upgrade, click the avatar in the upper-right corner and go to Upgrade from the drop-down menu. Once there, choose a plan that suits your needs before being redirected to the subscription billing page: Next steps:

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